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1300 613 975
1300 613 975
Home – Guard Services – Loss Prevention Officers
Theft behavior has forecasting abilities, and that is where we are experts. Our loss prevention officers understand the thinking patterns of a thief to predict the next step, be it a product selection, product concealment, and an undetectable store exit, or the possibility of a counter and internal theft. Our team of specialists studies the behavior of a store and detects where theft is happening, and offers ways to control it. Protecting your staff is a priority, and we do this by keeping your assets safe. We offer solutions customised to meet your needs. We make sure that your business operations continue without interruptions.
Loss Prevention Officers at AMG Security reduce shrinkage across retail and commercial environments. AMG Security provides both visible and covert services. They focus on preventing theft that impacts business operations. Their approach relies on an understanding of behavior patterns to detect suspicious activities. All officers are trained in the collection of evidence and in procedures related to the legal retention of individuals. AMG Security helps clients secure their resources without interrupting their service delivery.
Our loss prevention officers work to avoid being identified as security, not to grab customers’ attention. Our officers observe the customers as they shop. Once suspicious activity is identified, it is documented.
Our officers detect shoplifters by using procedures related to legal detention. All activities are done in a safe way, and instances are handed over to the police if it is necessary.
Officers assess CCTV footage to identify theft trends and determine repeat offenders. This information assists in optimising operational effectiveness, including changes to business floor plans and the allocation of staff.
Officers can perform internal audits to identify theft or fraudulent activities committed by staff members. All investigations are done per legal protocols with an assurance of confidentiality.
Officers observe the fitting room to monitor the hidden items. This is the most common method of theft in retail, and ur loss prevention officers focus on it.
Officers monitor and document return transactions linked with fraudulent activities. Evidence is submitted to management for further action.
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All entry points and threats are examined
Designed to lower operational losses and protect your site
Loss prevention security officers on-site to protect your profits
Loss prevention is a necessary part of any successful business. The Australian Retailers Association estimates retail theft and shrinkage costs Australian retailers between $7–9 billion annually, straining gross profits. These figures are only for detected theft. Most is gone undetected for months, and business owners continue to assume operations are normal. Loss Prevention Officers at AMG don’t need financial reports to catch a thief. Loss prevention is a profit protection strategy at AMG customised for every client’s needs.
Excessive and aggressive security caused just as much of a loss as interfering with customer shopping. AMG Loss Prevention Officers find the perfect balance to ensure a shopping experience. We ensure the staff prioritise and fulfill their primary responsibilities without distraction. Our officers are customer-friendly and protect your store while being professional and presentable.
When the wrong strategy is employed in loss prevention, even the theft itself, in comparison to the damage done to a business. In Australia, loss prevention officers are not given the same powers as police officers, and their work is in line with law and procedure. Every officer at AMG works within their state laws and is trained in the lawful addressing of the situation. We know when and how to use evidence in a case. You get results that are solid in management reviews, legal cases, and in the store itself.
Most loss prevention strategies fail because they place different types of stores into the same category. Simply put, a store, a boutique shop, and a shopping center are three different types of loss prevention environments. AMG’s Loss Prevention Officers are given environmental-specific briefings before their first shifts. High-volume grocery needs officers to control policy and checkout risks. For a boutique shop, loss prevention is merging even more with customer-facing security. For larger store formats, loss prevention requires central management control staff to man multiple entrances and dividers across different store areas. Detailed focus is needed by each of your stores to target reductions in shrinkage.
Loss Prevention Officers learn about the behaviors and mindsets of different theft types. We secure assets by being unaware of the specific client-customised balancing of theft.
Our Loss Prevention Officers analyse CCTV. They perform fitting room surveillance, floor surveillance, return fraud audits, and employee audits.
AMG officers operate in places such as government departments, offices, schools, clinics and hospitals, factories, shops, airlines, and trading companies.
AMG loss prevention officers are on the right track, collecting evidence and doing the right thing. They comply with the rules and regulations of Australia.
There is a need for AMG loss prevention officers because Australian businesses operate daily and suffer from retail theft and shrinkage.
AMG Security provides complete protection across Australia. We offer effective and reliable security services in all sectors. We prioritise safety with skilled and dependable guards.
AMG Security is committed to delivering reliable security solutions backed by the appropriate licensing and compliance requirements across multiple Australian states.
We provide professional security guards, mobile patrols, event security, retail security, construction site security, and corporate protection tailored to your business needs.